Fashion From Italy™
Frequently asked questions
Clear answers before you send a request.
Is this an online shop?
No. It is an on-demand sourcing and intermediation service.
Can I send only a screenshot?
Yes. At least one photo, link or description is enough.
Do you guarantee that the item will be found?
No. A candidate is confirmed only after verification, and availability can change.
Can you search pre-owned or vintage items?
Yes, when condition and evidence can be disclosed.
How are fees calculated?
The quote separates product, fee, checks, shipping, insurance, payment costs and estimated duties.
Do you authenticate every product?
No universal guarantee is implied. Scope and limits are stated.
Can Russian-speaking clients use the service?
Yes. Language or nationality alone does not cause rejection; destination and other factors may require review.
When do I pay?
Not when you submit the request.
What are the return conditions?
They are shown before acceptance and depend on the product, seller and service.
Will my photos be published?
No, not without specific documented authorisation.